Heart Platinum Album Awards & Fan Collectibles

Shipping & Returns

Shipping Information

All options for shipping are listed with each item. Platinum Record award orders will only be shipped via Federal Express Ground in the United Stated and Canada. If you live outside of North America you will find other resources for shipping. Should you not find your country listed please contact us for special shipping options. All items are insured and packed for maximum safety.

Our products are all special limited edition and made to order items, please allow approximately  four - five weeks for delivery after the order is received.

Easy Returns & Exchanges

Our policies are designed to be as customer friendly as possible. Any item ordered  may be cancelled within five days of ordering. Any goods received as damaged or defective will be taken back and replaced. We pack and ship with maximum care for your purchase. Once ordered there is a no return policy on Gold Records due to the unique and individualized nature of manufacturing unless the order is cancelled within five days of ordering.

 Please contact us with any questions. We thank you for your business.